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NDIS Frequently Asked Questions

Our services are available with no travel fees to any home or business located within 25km of Melbourne CBD.

If you’re located outside of this area, and no more than 2 hours from Melbourne, we will happily assist by including an additional travel fee calculated during your quote.

Generally speaking one room = 1-2 days. This does fluctuate slightly depending on the size of home and amount of items within the room. If you’re unsure you can send us some photos or jump on a video call prior to the session and we can provide a tailored quote for you specific area.
Yes, you can! Speak to your service provider about adding home organising as one of your goals and ensure you have the right funding – we invoice from your CORE support for plan managed participants.

Some goals you might want to include in your NDIS plan to help you hire a professional organiser are:

  • Becoming more organisated at home
  • Reducing clutter
  • Improving home maintenance
  • Creating new skills and routines at home

 
These can all help your daily life when managing stress and make it easier to work, study or socialise.

I hate to break it to ya, but it’s almost never a teary-eyed Netflix reveal when it comes to a home organising job. Most of the time, it’s an on-going process. Yes, major transformations do happen during each session, but it’s not entirely glamorous. Sometimes our entire session is all about decluttering & purging. Other times we transform an entire room.
The good news is, this is entirely up to you! Some of our clients love to stay home and work with us and others like to go about their day and let us do the heavy lifting. That’s the beauty of hiring an organiser. You get to choose the level of involvement depending on the project. During our initial consultation is where we will discuss your preference and also requirements based on your space.
Trust me, we’ve seen it all. We genuinely care about helping you improve your daily lifestyle and that starts at home. We guarantee nothing will shock us or cause judgement, because more than likely, we’ve seen so much worse. And we have been in your shoes, too. We honestly don’t walk into your house and see a “mess.” We see all the things that hold you back from the things you care about the most, like family time, career advancement, and rest and relaxation. And we instantly know how to fix it for you.

If this were true, your house would always be perfect after your last spring clean. The reality is, life happens. Kids put the scissors in the wrong place, junk drawers get junky, closets get out of hand, and garages become disasters all over again. It’s hard to keep things neat, no matter how much time and effort you put into organising them.

Most organisers like us offer maintenance packages for busy households. It’s so wise to invest in these, because your organiser pops in every month (or whatever package routine you choose) and straightens everything back up for you. This actually saves you time and money because it avoids things from becoming a hot mess all over again and having to hire the organiser to come redo it all.

The first step is to complete our Booking Enquiry Form where you share the details of your decluttering & organising needs. From there we decide on the time required and schedule your first appointment. Once you appointment is confirmed we’ll get to work creating a plan for our visit.

When it’s time for your first appointment, we will discuss what’s working for you, what’s not working, and how you plan to use the space going forward. We will get to work immediately and maximise every minute of the session. It is up to you how involved you are in the session. You can relax and let us do all the heavy lifting or join us throughout the process.

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